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Author Topic: Problem with 4AIR on 4POS  (Read 2343 times)

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OckertKim

  • Guest
Problem with 4AIR on 4POS
« on: August 27, 2011, 06:53:48 PM »

I have a problem where when I try to sell airtime the POS reports no stock, but when I take a report on back office it reports ample stock.
Also when canceling a 4AIR sale before prossesing it the airtime voucher is not returned to stock on the server.
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Admin

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Re: Problem with 4AIR on 4POS
« Reply #1 on: August 27, 2011, 10:22:00 PM »

Please give me a call on Monday to log into your system & have a look at your stock figures.

In 4POS, the stock is only deducted once the sale is completed & the voucher produced. You can obviously not "Reverse" an airtime invoice.

Therefore, there is no "Putting back into stock" of the airtime voucher.

markus
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OckertKim

  • Guest
Re: Problem with 4AIR on 4POS
« Reply #2 on: August 28, 2011, 10:59:24 AM »

Agreed, but it should be possible to void the line "sale" before prossesing it and then not have the voucher deduted from stock.
The problem has now also escalated and seems no longer to be limeted to airtime stock.  Other stock are dropping off the system
from the POS point of view and showing obviously wrong levels.
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krielm

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  • Posts: 1
Re: Problem with 4AIR on 4POS
« Reply #3 on: March 11, 2020, 11:23:42 AM »

Hi

I recently registered for 4Air I have paid an amount in the account but my products is not loaded on to my system. Please help
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Admin

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Re: Problem with 4AIR on 4POS
« Reply #4 on: March 13, 2020, 02:40:25 PM »

Once you have made a deposit to Freepaid, the "items" is not loaded automatic.

Please refer to the manual
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