Good Day Nerrisha
Is your Software licensed?
Domain Controller Open?
How Many machines do you have and is your network working? Sharing on all hard drives set to read and write permissions?Other Terminals licensed in backoffice?
Also Check in the point of sale configuration (CTRL+C) Option 1.Path to The Domain Controller: Server Path:is set to the correct place on where the domain controller is running. For Standalone machine the path should be> C:\4POSServer\ on a linked Terminal it should typically be \\Server\C\4POSServer\... \\Server could be different depending on the name of your main computers actual name e.g: \\COMPUTERNAME\C\4POSServer.
Please check all of these points and if you come right or dont come right please let us know.
Call our Support Line at
+27)081 298 4461
Kind Regards
Vincent