4POS Support

4POS => 4POS Features => Topic started by: ponoza on June 17, 2015, 02:08:34 PM

Title: Products not updating in the Touch Mode in a till but they are there in Scan Mod
Post by: ponoza on June 17, 2015, 02:08:34 PM

 :( I have loaded all my products and set the menu in the server, they display well in the server in the Touch Mode as well as the Scan mode but they are not there in the Till when you use the Scan Mode. You can see them in the Till when you use the scan mode. What could be causing these?

Title: Re: Products not updating in the Touch Mode in a till but they are there in Scan Mod
Post by: Admin on June 17, 2015, 04:14:26 PM

Sounds as if you have changed the barcodes of the item AFTER it was created as a button.

When you click on the button - does it bring up the search?

If so - ensure the barcode (item number) of the item is the same in the backoffice.

Title: Re: Products not updating in the Touch Mode in a till but they are there in Scan Mod
Post by: ponoza on June 23, 2015, 01:46:23 PM

Nope i didnt change the barcode. Even the guy who does support for Botswana he couldnt give me answers for that.