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Author Topic: CASHIER NOT BEING ABLE TO OPEN TILL!!  (Read 7511 times)

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Kekkel & Kraai Eersteriver

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CASHIER NOT BEING ABLE TO OPEN TILL!!
« on: July 08, 2011, 10:13:55 AM »

HI THERE,I AM  ABIT PUZZLED,WHEN THIS SPECIFIC CASHIER LOGS ON ,DOES A TRANSACTION THE TILL DRAWER DOES NOT OPEN BUT THE TRANSACTION GOES THROUGH. SHE NEEDS TO USE A KEY. BUT IF ANY OTHER CASHIER LOGS ON THAT TILL THE DRAWER OPENS. I HV CHECKED THE EMPLOYER SETTINGS IV SELECTED ALL FEATURES ON POS.BUT STILL DOES NOT OPEN. ANY SUGGESTIONS!!
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Admin

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Re: CASHIER NOT BEING ABLE TO OPEN TILL!!
« Reply #1 on: July 08, 2011, 01:01:59 PM »

Yes, you have selected the wrong drawer for this cashier. On the employee detail screen - bottom right it prompts you for the drawer number. Select drawer #1.

This option has been added to cater for 2 drawers per POS system. Typically used in a BAR / Nightclub, so each barman can have his own cash drawer.
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