4POS Support

4POS => 4POS FAQ's => Topic started by: Kekkel & Kraai Eersteriver on July 08, 2011, 10:13:55 AM

Title: CASHIER NOT BEING ABLE TO OPEN TILL!!
Post by: Kekkel & Kraai Eersteriver on July 08, 2011, 10:13:55 AM

HI THERE,I AM  ABIT PUZZLED,WHEN THIS SPECIFIC CASHIER LOGS ON ,DOES A TRANSACTION THE TILL DRAWER DOES NOT OPEN BUT THE TRANSACTION GOES THROUGH. SHE NEEDS TO USE A KEY. BUT IF ANY OTHER CASHIER LOGS ON THAT TILL THE DRAWER OPENS. I HV CHECKED THE EMPLOYER SETTINGS IV SELECTED ALL FEATURES ON POS.BUT STILL DOES NOT OPEN. ANY SUGGESTIONS!!

Title: Re: CASHIER NOT BEING ABLE TO OPEN TILL!!
Post by: Admin on July 08, 2011, 01:01:59 PM

Yes, you have selected the wrong drawer for this cashier. On the employee detail screen - bottom right it prompts you for the drawer number. Select drawer #1.

This option has been added to cater for 2 drawers per POS system. Typically used in a BAR / Nightclub, so each barman can have his own cash drawer.