4POS Support

4POS => 4POS FAQ's => Topic started by: Admin on January 10, 2011, 07:49:21 PM

Title: My 4POSOffice show only zeroes on the reports
Post by: Admin on January 10, 2011, 07:49:21 PM
There are three steps that could be required if this happens.

1. If you have just done a month-end - simply do an "Update POS" & reload your reports.

2. If the problem persists, close the 4POSOffice program. Explore your computer to c:\4posserver. Delete all files that starts with Reportx.mdb eg. Report2.mdb, Report3.mdb...... Report20.mdb

3. If you still have a problem, it might mean that the template report have become corrupted. Explore your computer to the c:\4posupgrades folder. Copy the file c:\4posupgrades\templatereport.mdb to c:\4posserver. If you do not have a c:\4posupgrades folder on your PC - you can download the upgrades from the website.