4POS Support
4POS => 4POS FAQ's => Topic started by: Jimmy on January 30, 2013, 08:25:48 AM
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Sometimes I get a errors on the domain controller with the following messages: Error while Updating Database and Error is: -2147467259 The database has been placed in a state by user 'liquid' on machine "BACKOFFICE" that prevents it from being opened or locked. Microsoft Jet Database Engine. The other error message is " Error while updating database data en Error is: 91 Object variable or With block variable not set P4Controller. When I get these error messages, I can't sell airtime, or sell on accounts. Did I do something wrong, can I fix it. I already did a database compact and repair. On average I get these errors about once a week, the rest of the time, everything works perfect. I also noticed that on the POS itself, about 3 times a minute I get a window that display loading sets, loading keyboard etc. I don't know if it is normal, but the count on the instruction number and domain controller increases a lot. Normally it only increased when I update the pos, but now it increases by itself everytime I get the loading sets message on the POS. I'm using the latest version 12.11.1029.
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Yes, the backoffice is also the server
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Is there perhaps one machine that only runs the backoffice program and is not licensed?
The reason I ask is that if you do a 4POSUpgrade, the unlicensed machine will not receive the new version of 4POSOffice.exe
You will need to copy that program manually to the computer.
If you have a 4POSOffice that is out of date with the rest of the system you could run into trouble as you have described.
Perhaps the 4POSOffice is on a machine not permanently connected to the network, like a laptop that the owner uses occasionally?
Hope this helps.
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This is Markus. Happened to take the call yesterday....
You were running version 11.5. We cannot support 4POS that is 2 years old & that is why I suggested you do an upgrade first.
In the older version, we had instances of this where customers had a sale with a quantity or price equal to a barcode number eg. 6009800476262.
The problem in my opinion lies in the database now. You are welcome to look in the c:\4posserver\pricing.mdb database & the table sale to see where the problem is.
Alternatively we can log in with teamviewer to assist at a cost of R450. The reason we charge is that the problem is a user created problem & not the software.