4POS Support

4POS => 4POS FAQ's => Topic started by: Admin on June 03, 2014, 10:03:13 AM

Title: 4POSBackup on Win7 & Win8
Post by: Admin on June 03, 2014, 10:03:13 AM

From time to time we have customers stating that their 4POSBackup does not run on Win7 or Win8.

The issue is that 4POSBackup creates a folder for the backups & the USER under which you are running might not have the proper permissions.

We suggest you do the following :

Go to the c:\4POS folder using "My computer" or Windows Explorer.

1. Right click on c:\4POS\4POSBackup.exe & go to properties. Under compatibility, click on “Run as Administrator”

Do the same for 4POSScan.exe, 4POSOffice.exe, 4POSBackoffice.exe (64 bit) & 4POSTOUCH.exe

Unfortunately we cannot change these properties when doing the 4POS installation.

This issue also relates to doing a monthend as 4POS will do a backup before the monthend process is started!

Title: Re: 4POSBackup on Win7 & Win8
Post by: Admin on June 23, 2015, 02:21:25 PM

The same problem happens when you want to set up your printers in 4POS Point of Sale or 4POS Touch.

If you are not running the 4POS as administrator - it does not save your printer settings.

Once you make the changes explained - your printer settings can be written to the Windows registry & thus saved!