4POS Support
4POS => 4POS FAQ's => Topic started by: adispi on July 10, 2014, 01:10:03 PM
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I have reinstall the 4pos system on a new pc and changed from win xp to 7 32 bit.
I have the gsan 58mm printer.
drivers from the cd.
when I used it as is the recipt was cut off on the right side and you could not see the numbers.
I change it to use graphics in the 4pos and in the printer to print as soft font instead of image.
it now prints in the size I want however the total, vat and change fields are completely empty.
not even a 0.00 it just say
total:
vat:
change:
and that is it.
if I change it back by removing the use graphics it prints the details, but cuts the numbers.
what am I doing wrong?
there is no settings I can find in the 4pos and the backoffice for the total and change.
please help.
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Nothing you are doing wrong.
You need to ensure you use the proper driver though.
Download it here :
http://www.4pos.co.za/Software/Drivers/XPrinterDriver.exe
In 4POS - ensure you have selected "Print Graphics", your font is set to Arial & the font size is 8.00