4POS Support

4POS => 4POS FAQ's => Topic started by: David on October 13, 2014, 09:00:32 AM

Title: Power Failure
Post by: David on October 13, 2014, 09:00:32 AM

HI

Please could you assist we had a power failure yesterday and after restarting and checking transactions and noticing that we had only lost one we re did it , but here is the kicker
at at the end of the day when we did the cash up i noticed that the coins said i did 25000 even though i only had 50c - 98, R1 - 50, R2- 100, R5 - 50 .

I have no clue what the heck is going on. :'(

Title: Re: Power Failure
Post by: Admin on October 14, 2014, 01:11:53 PM

I quote :

"i noticed that the coins said i did 25000 even though i only had 50c - 98, R1 - 50, R2- 100, R5 - 50"

What do you mean?

Title: Re: Power Failure
Post by: David on October 14, 2014, 04:26:54 PM

I did a dummy cash up today and i have attached the results to this post. password is 4pos2014

(http://i1383.photobucket.com/albums/ah289/david450/cashup001_zps87fa1fa9.jpg) (http://s1383.photobucket.com/user/david450/media/cashup001_zps87fa1fa9.jpg.html)

Title: Re: Power Failure
Post by: Admin on October 14, 2014, 07:07:52 PM

That's better!

Now everyone can see the common mistake that MOST of our support calls are about.....

One of the first things you HAVE to do on Win7 / Win8 & even Vista is to FIX the regional settings!

You can clearly see that your regional settings are using a comma as a decimal point & the space as the digit grouping symbol.

http://www.4pos.co.za/support/index.php/topic,684.msg1516.html#msg1516

Remember to do this with Numbers & Currency!