4POS Support

4POS Hardware & Related Questions => General Discussion => Topic started by: deovolente on April 12, 2015, 04:37:02 PM

Title: Touch does not print correctly
Post by: deovolente on April 12, 2015, 04:37:02 PM

Hi there!

When I click on finish or print transaction in Touch, my receipt shows the amount 0 and nothing they ordered shows on it?
How do I fix that?

Title: Re: Touch does not print correctly
Post by: Admin on April 12, 2015, 06:54:40 PM

2 things :

1. Ensure you are running the latest version (15.1 currently)
2. In back office - stock create edit - amend stock by detail - double click on an item & ensure there is a "General" under print group. If not - add it.
3. Now do an update POS - update all

Title: Re: Touch does not print correctly
Post by: deovolente on April 18, 2015, 09:28:15 PM

Thank you!!!!!!  ;D