4POS Support

4POS => 4POS FAQ's => Topic started by: 0838225344 on April 11, 2016, 11:02:13 AM

Title: Errors
Post by: 0838225344 on April 11, 2016, 11:02:13 AM

I have a few problems. I have an error when running month end. It only comes up right at the end after everything is done. Now i can't look at any of the previous months days ends. It just gives me this error http://puu.sh/oe8MU/b627d86913.jpg


I also seem to be getting an error when trying to do bill of material items. If i sell bill of material items they do not update stock correctly i imagine this must be due to the errors. I get this error when trying to add an item to the bill of material. http://puu.sh/oe8Uw/c53bc2fc12.png

Any idea what could be causing these problems.

Thanks
Adrian

Title: Re: Errors
Post by: Admin on April 13, 2016, 07:13:48 PM

1. The first error show that your system is pointing to a different location than c:\4posserver\
 - Is this on a network / 2nd pc?
2. Check your regional settings

Title: Re: Errors
Post by: 0838225344 on April 19, 2016, 08:06:06 AM

1. How can i check that the system is lloking at c:/4posserver? I had this problem when i first installed 4pos as it was affecting my printing. I reported it and it was fixed through teamviewer.

2. My regional settings are set to South africa and all the others settings seem fine. Is there anything specific in regional settings that need to be changed?

Title: Re: Errors
Post by: 0838225344 on April 19, 2016, 08:08:29 AM

It is not on a 2nd pc or network. I only have the one pc.

Title: Re: Errors
Post by: Admin on April 21, 2016, 02:06:10 PM

Email us your teamviewer id & password to assist. support@4pos.co.za