4POS Support

4POS Hardware & Related Questions => General Discussion => Topic started by: HighlandCoffee on August 14, 2016, 02:14:57 PM

Title: 4Pos Touch cashout not working, and tables disappearing
Post by: HighlandCoffee on August 14, 2016, 02:14:57 PM

Hi guys,

I have bought a key, but setting up and testing for n demo mode.
I have come across a major bug in Touch - I cannot cash out a sale at all. When I get to the cashout screen, all the items I have added have disappeared. I use table layout, but have tried with and without, same result.
Also, when I open a table, then go into Edit Transaction, then exit the table without adding anything, the table disappears whether there were items there or not initially.

Title: Re: 4Pos Touch cashout not working, and tables disappearing
Post by: Admin on August 18, 2016, 06:30:49 AM

Not a major bug at all...

1. Ensure you are running version 15.6 4POSTouch1024.exe
2. Ensure your DB has a valid Print group - not blank...