4POS Support

4POS => 4POS FAQ's => Topic started by: steenkampc on December 21, 2016, 03:23:37 PM

Title: 4POS Scan issue, "You need to run upgrade on server to get Translation files".
Post by: steenkampc on December 21, 2016, 03:23:37 PM

AM getting the following error on a clean install of 16, "You need to run upgrade on server to get Translation files" when opening POS Scan. BackOffice works like a dream.   :(

Title: Re: 4POS Scan issue, "You need to run upgrade on server to get Translation files".
Post by: tazzman on December 21, 2016, 05:54:56 PM

You have to go to back office and update point of sale ;)

Stock create / edit - Update point of sale - option 3 - Then click on update POS at the top of the screen.

Ensure your 4POS Controller is open

Now, reopen 4POSScan / 4POSTouch

Title: Re: 4POS Scan issue, "You need to run upgrade on server to get Translation files".
Post by: The Thirsty Walrus on January 06, 2017, 05:53:56 PM

Tazzman, its my 2nd terminal doing it!!! POS1 is working 100%!

Title: Re: 4POS Scan issue, "You need to run upgrade on server to get Translation files".
Post by: tazzman on January 07, 2017, 09:26:51 AM

you must check your network settings because it shows that your second computer doesn't receive the updates from the server.

Title: Re: 4POS Scan issue, "You need to run upgrade on server to get Translation files".
Post by: The Thirsty Walrus on January 07, 2017, 06:06:02 PM

The controller see's the PC no problem!!
What else can I check?

Title: Re: 4POS Scan issue, "You need to run upgrade on server to get Translation files".
Post by: The Thirsty Walrus on January 07, 2017, 06:17:45 PM

Thanks Tazzman, was permissions in advanced sharing!!