4POS Support

4POS => 4POS FAQ's => Topic started by: Admin on March 19, 2017, 06:49:08 PM

Title: 4POSBackoffice won't open due to "Piracy detected"
Post by: Admin on March 19, 2017, 06:49:08 PM

Every day we get email with customers that state :

4POSBackoffice won't open due to "Piracy detected"

This is caused by persons going into the 4POS database & adding POS terminals.

Solutions :

1. Restore your backup before you attempted this.
2. You are welcome to use WinRar (R) to email us the c:\4posserver\pricing.mdb

We will reply & show you what was done...

Costs for us to repair the file : R1000. (A new 4POS licence)

No exceptions.

Title: Re: 4POSBackoffice won't open due to "Piracy detected"
Post by: Admin on January 24, 2019, 09:33:12 AM

Another possibility is that the user has reinstalled 4POS on a different PC & did a "MOVE"

Once the move has been authorised, the original computer is switched on & verified.

Now 4POS is picking up 2 PC's using the same voucher - hence a "Piracy message..."