From time to time we have customers stating that their 4POSBackup does not run on Win7 or Win8.
The issue is that 4POSBackup creates a folder for the backups & the USER under which you are running might not have the proper permissions.
We suggest you do the following :
Go to the c:\4POS folder using "My computer" or Windows Explorer.
1. Right click on c:\4POS\4POSBackup.exe & go to properties. Under compatibility, click on “Run as Administrator”
Do the same for 4POSScan.exe, 4POSOffice.exe, 4POSBackoffice.exe (64 bit) & 4POSTOUCH.exe
Unfortunately we cannot change these properties when doing the 4POS installation.
This issue also relates to doing a monthend as 4POS will do a backup before the monthend process is started!
