Till not updating from server

[kagiso]

I have a two till setup with one of the tills acting as a server. I upgraded server to latest version as per instructions on YouTube video. The other till is picking up changes to menu on the touchscreen  but shows item prices as zero. These zero transactions then appear on the server. The till shows it's running version 14.2.1021 and instruction 23 while the server is now on 14.12.1003. Instruction 80. How to I get the till to update version and sync with server

[gambinga]

Check your sharing settings for both till and also if you firewall is not blocking the network

[Admin]

Your server is obviously not connecting the the till!

Do you have 2 licences & have you specified the correct pc name / IP address for the 2nd pc?

If so, your 4POS Domain controller should show 2 pc's & both active & connected.

An easy way would be to see if you can access that pc over the network from the main pc. Eg. \\till2\c\4pos

Also check that you can create a file on that pc from the main. Right-click - new text.

If not - fix your network settings!

[kagiso]

Thanks you for the suggestions. The problem was the 4POS server folder somehow was no longer set to share with the till. That has been fixed now and the till is connecting.

Now the problem we have is that a sale cannot be finalized on the till machine. a popup box with the message "Run time error 13 - type mismatch" appears, and the attempted sale becomes an open table on 4pos Touch.

[Admin]

Again - always go back to basics!

You have not configured your receipt printer....

With 4POSTouch you HAVE to have a receipt printer configured...