Recent Posts

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51
4POS FAQ's / Re: How do I move my 4pos software to another computer and change the name
« Last post by Admin on November 24, 2020, 11:47:54 PM »
To answer this & other similar questions...

Once a voucher has been added to a database it cannot be moved to be used elsewhere as a stand-alone pc.

If a terminal (A 2nd pc on your network) has crashed, you can simply use any other pc, install 4POS as a terminal & then either change the pc name in 4POSBackoffice or rename the new pc to the original name...

Obviously all sharing rules apply.
52
General Discussion / Re: Help please
« Last post by Admin on November 24, 2020, 11:43:09 PM »
Multi Currency for Zim...

We are now developing a full record of all foreign payments received...

Will be ready in version 20.12 - due first week of December 2020...
53
General Discussion / Re: Help please
« Last post by Admin on November 24, 2020, 02:09:59 AM »
As you know by now, our support email is support@4pos.co.za

Please include pics of the "errors" & more info on the print issues.

The currency problem we do know of & am trying to accommodate those in Zim.



54
General Discussion / Multi Currrency Help
« Last post by gambinga on November 17, 2020, 10:11:09 PM »
I am having challenges with the multi currency and its calculating only up to 2 decimals.Also, having print error on slip printer.Also. am having errors when doing a cash up. and the multi currency sales figures will be missing on the declaration report as well as on the sales report.
55
4POS FAQ's / Re: Windows 10 Pro networking
« Last post by Admin on November 15, 2020, 09:55:44 PM »
And another suggestion on Networking...

You may also find that your 2nd, 3rd & other pos pc's do not connect to the 4POS server pc

Might have to do with your sql settings not allowing multiple connections...

Suggest you download the NEW CD4POS & reinstall on the server - obviously you need to double check your backups!

The 4POS installer will automatically install SQL with all the correct network settings...

56
4POS FAQ's / Re: Windows 10 Pro networking
« Last post by Admin on November 15, 2020, 09:49:12 PM »
While we are on the subject ...

These are the steps we do for a specific customer monthly.... It has become such a problem on his network that we have now shared this list with his manager...

On his network the "Turn off password protected sharing" does not work - no idea why... You change it & when you go back in - it is ON again...

Please use with care! We do not underwrite any of these steps for YOUR network - just suggestions...

When the server or any POS cannot connect :

1. Right Click on Start on the server and / or the pc that cannot connect :
2. Click on Run
3. lusrmgr.msc & (Enter)
4. Double Click on users
5. Right Click on Guest & select Change Password
6. Click on Proceed
7. On the password screen - DO NOT ENTER ANY PASSWORD & simply click OK


Do the same on any POS with network issues...

https://www.digitalcitizen.life/how-set-your-networks-location-private-or-public-windows-10

Also assists with metered networks so you don't receive upgrades anymore...
57
4POS FAQ's / Re: Windows 10 Pro networking
« Last post by Admin on November 15, 2020, 09:43:39 PM »
Yes, this is not a common problem but it does happen.

This is also the reason we charge R950 PER terminal for networking as there are many parts of a network.

Most likely cause :
1. Firewall
2. best way to test : Go into explorer on main pc & in the address bar : \\pcname\c\4pos
- most likely you will find it prompts for a password
- fix - remove user passwords on all pc's AND...
- Advanced network settings - all networks - Turn off password protected sharing... (see attached)

*** Please note ***

Everytime Win10 does an upgrade - this setting changes!

Lots of articles written on the subject & suggest that you find your own way to turn off automatic Windows updates. Some ideas is a metered network if you run wifi but on cable it doesn't work...

58
4POS FAQ's / Windows 10 Pro networking
« Last post by fred on November 13, 2020, 01:22:52 PM »
Good day Support,
I have a problem with a fairly new client.
This client is using 2 x HP Touchsmart 7320 Core i5 machines running Windows 10 Professional 64 bit.
He first started with one Till Point and as the shop goes a bit crazy at times he decided to add a second Till a month later.
To cut a long story short I can FULLY browse either machines C: drive from each other, just as required by 4POS.  In actual fact I have done this many times over the years  and configured  a number of licenses for a client using a similar configuration in the last 7 days.
However in this clients case the Domain Controller  responds with 'Active but not Found' for Till2
Backoffice runs fine from the 2nd till and one can update prices etc.
I have gone as far as, apart from sharing the C: drive, even shared the 4POS and 4POSServer folder with no change in result.
I am presenting this problem in case it is something someone else has experienced something similar.
59
4POS FAQ's / Re: How do I move my 4pos software to another computer and change the name
« Last post by Cytron Holdings on November 10, 2020, 10:27:38 AM »
Good morning 4POS thank you for your posts they are very helpful.
I hope I am doing this correctly. I have a question I have purchased 2 licenses from 4pos one was used for a server the other for a 2nd terminal. But unfortunately the 2nd terminal crashed and I am not able to replace it right now. But I would like to move the license to my friend's computer which I have successfully done with the help of theirs forum except for the fact that it will not allow me to open back office now? Any assistance will be greatly appreciated.
Thank you
60
4POS FAQ's / How to turn off auto scan on the 4POS Scanner
« Last post by Admin on October 30, 2020, 04:52:36 AM »
How to turn off auto scan on the 4POS Scanner :

Press & HOLD the trigger for 15 seconds to turn the auto scan off.

Do the same to turn it back on...
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